What you get with commercial service
- CPO-certified operator on every account
- Written operation, maintenance and sanitation plan
- Daily and weekly logs kept to state requirements
- Scheduled service sized to your bather load
- Records ready for health department inspection
- Direct line to your operator, not a call center
About this service
A public pool in Utah is not just a bigger backyard pool. Under state rule, it has to be run by a certified operator, and there has to be a written plan for how it is operated, maintained and sanitized before it opens for the season.
That plan is not optional paperwork. It has to set out how often disinfectant residual, pH and temperature get measured, and who is responsible for taking and recording those measurements. The log itself has to cover flow rate, chemical quantities, backwash and cartridge changes, deck and restroom cleaning, bather load, and any fecal release incidents. Those records stay at the facility and have to be available to your local health officer on request.
Most property managers we speak to are not trying to cut corners. They inherited a pool, they are doing their best, and they find out what the rule actually requires when an inspector walks the deck. We would rather you find out from us first.
Our technicians are CPO certified. We service the pool, keep the log to the standard the rule asks for, and leave you with records that hold up to inspection. Commercial work is quoted per property, because a single apartment spa and a hotel with a pool, spa and splash pad are not the same job.
The requirements described here come from Utah Administrative Code R392-302, Design, Construction and Operation of Public Pools. Rules change and local health departments add their own requirements, so treat this as a starting point and confirm with your local health officer — we are pool operators, not your compliance counsel.
How it works
- We walk the property. Pool count, equipment, bather load, current logs and whatever the last inspection flagged.
- We write the plan. An operation, maintenance and sanitation plan in writing, so it is there before you open and available when the health officer asks.
- We service and log it. Scheduled visits with a CPO-certified operator, and the readings recorded every time rather than reconstructed later.
- We stay reachable. You have the operator’s number. When an inspector turns up with a question, someone who knows the pool answers it.
Common questions
Does my property actually need a certified operator?
If it meets Utah’s definition of a public pool, yes. Utah Administrative Code R392-302-34 requires that pools are operated by a pool operator who is certified or recertified by a program approved by the department. That covers a lot of properties people do not think of as “public” — apartment and HOA pools, hotel pools and spas, gym pools, school pools. We are happy to look at your situation, but the rule itself is the authority, not us.
What records does the state expect us to keep?
Disinfectant residual, pH and water temperature, flow rate, the quantity of treatment chemicals used, filter backwash or cartridge replacement schedule, cleaning and disinfecting schedules for decks, showers, restrooms and dressing rooms, any fecal release incidents, and bather load. Records have to stay at the facility and be kept for at least two operating seasons. We keep them as part of the service.
Can one operator cover all our pools?
That is your local health officer’s call, not ours. The rule lets them decide how many pools a single certified operator may supervise, based on the compliance history of the pools, travel time and distance, and the operator’s own capacity. We will tell you honestly if we think a property needs more coverage than one operator can give it.
What does commercial service cost?
It is quoted per property. Pool and spa count, bather load, equipment, and how often you need us all move the number, and an honest quote needs a site visit first. Unlike our residential plans, we do not publish a commercial price, because any number we put on a page would be wrong for most properties.
Are your technicians certified?
Yes. Our technicians hold CPO (Certified Pool Operator) certification. Note that some counties, including Salt Lake County, also require operators to register locally on top of the CPO course — we will confirm what your jurisdiction expects before we take on your property.